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FAQ
Frequently asked questions
General
YES! we would love to help to get your office or organization into reducing waste by helping you out with a bulk order.
Yes, they are آمن للاستخدام في الميكروويف., but not dishwasher safe. We do prefer washing our products by a soft sponge and dish soap directly after each use to extend their lifespan.
الخطوط التي ترونها في طلاء بعض القطع الخزفية ناتجة عن ما يُعرف بتشققات الطلاء، وهي سمة طبيعية تمامًا في كثير من أنواع الطلاء.
لا تقلق، تشققات الطلاء ليست كسرًا ولن تؤثر على وظيفة القطعة أو نظافتها. ولا داعي للقلق إذا استمر ظهور هذه التشققات مع الوقت، فهذا أمر طبيعي أيضًا.
Glaze crazing occurs في some glazes where shrinkage rate of clay differs to shrinkage rate في glaze resulting في a beautiful crackled, sometimes eggshell effect. thickness of glaze application will determine amount of crazing, (if any) so not all ceramics will feature a craze.
Unfortunately no, we don't accept returns or exchanges unless item was damaged upon arrival, as ceramics is a delicate business and we follow a specific process when we package our products, so that they don’t get broken while delivery.
Unfortunately, no at moment.
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