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الشحن والتوصيل

  • Kindly note that Crockera Home has right to ask for a deposit before dispatching order that can be paid online.

 Fragile Policy

  • يرجى ملاحظة أن المنتجات القابلة للكسر غير مؤهلة للاسترداد أو الاستبدال.
    نظراً لحساسية هذه المنتجات، لا يمكننا قبول إرجاعها بعد تسليمها. مع ذلك ، في حال استلامكم منتجاً تالفاً، يرجى التواصل مع خدمة العملاء خلال 24 ساعة من استلام طلبكم لنتمكن من مساعدتكم على الفور.

Loungewear Refund And Exchange Policy

We’re happy to offer a size exchange for your order.

Exchanges:

  • are accepted within 3 days of receiving your order, provided item is unused, unwashed, and في its original packaging and condition.

  • Once we receive returned item and inspect it, we’ll ship new size to you.

  • Please note that an additional shipping fee will be applied for exchange process.

Refunds:

  • are processed only after we receive and inspect returned item. Once product arrives back to us, we’ll carefully check that it’s unused, unwashed, and في its original condition and packaging.

  • If it meets these conditions, your refund will be issued online through Instapay, any mobile wallet or bank accounts.

  • Please note that both original and return shipping fees will be deducted from refund amount.

  • Refunds can take up to 10 working days to be processed.

Contact

© 2020 by crockera home.

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